Contact Us

Working Time

Our customer service team and Delivery team is on-hand during 8:30am-5:00pm, Beijing time GMT+8.0.

Email Us

Our Customer Service Team will review and respond to your email as quickly as possible (within 24 hours).

If you need any help,please contact us at emily@chicnova.com or service@chicnova.com

By Phone

Our Customer Service Team is available to take your calls daily during the following business hours (8:30am-5:00pm, Beijing time GMT+8.0):

Phone number:+86 571 81102523

Online service

Click live chat to get online service. Available time: Business day 8:30am-5:00pm, Beijing time GMT+8.0.

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