- 1.Please return in 7 days of receipt.
- 2.Return in original condition (without the smell of perfume).
- 3.No returning categories: pierced jewellery, underwear, sleepwear, tights and on sale items.
- 4.If return because of Chicnova's fault, such as item damaged, wrong size or color, Chicnova will pay for the return shipping. Otherwise, customer has to pay the return shipping fee.
- 5.Full return
- In order to get your exchange items fast, please place a new order and return the unwanted items.
- 1.Full refund. We refund the full money you paid for returned items.
- 2.PayPal refund in 24 hours.
- 3.Credit Card refund may take additional 2-10 working days to your account.
After received your package, we will refund you as soon as possible.
- 1.Finish the following table, and then submit to us.
- 2.After got your return request, we will contact you as soon as possible.
Please add our customer service email: firstname.lastname@example.org to your email contact list in order to get our reply.
- 3.Your return request is successfully submitted. Please add our customer service email: email@example.com to your email contact list in order to get our reply.
How to return?
|sku or link of the return item|